What are the three steps in Kurt Lewin's model for managing organizational change as described in the chapter?

Kurt Lewin's model for managing organizational change consists of three steps: Unfreezing, Changing, and Refreezing.

Kurt Lewin's model for managing organizational change involves three key steps. The first step, Unfreezing, involves challenging the current state or status quo to build support for the necessity of change. The second step, Changing, is the process of implementing the actual change. The final step, Refreezing, is about solidifying the new changes into the organizational culture to ensure they are sustained over time.